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5 Important Ways Email Marketing Can Help Your eCommerce Business

Email marketing allows businesses to communicate with their audience in a way that is less intrusive than traditional methods of advertising. It is also a more cost-effective marketing method than many others.

Make sure that your emails are useful and provide value to your subscribers. This doesn’t necessarily have to be a sale or offer, but it can be helpful information that shows you care about them.

It Increases Sales

Email is a great way to promote and sell products, but it’s also an effective tool for building relationships with customers. When a brand sends thoughtful emails, its subscribers look forward to reading them and the business becomes a part of their daily routine.

Email marketers can leverage customer data to deliver hyper-targeted messages and encourage purchase behavior. For example, retail brands that offer personalized product recommendations see a higher conversion rate than those that don’t. Retailers can also use tools to ensure emails are designed for mobile and desktop. Some helpful resources include Death to Stock Photos, Unsplash and Colossal Icons.

Manufacturers and natural resources brands face challenges sourcing customer data and may lack owned channels to drive traffic to their website. However, top brands emulate B2C tactics such as Milwaukee Tools’ customer account feature to gather data on purchasing habits and deliver targeted content. These strategies help these industries grow site traffic and conversion rates year over year.

It Increases Brand Awareness

Email marketing is one of the most effective ways to increase brand awareness for your business. It allows you to reach your customers directly through their inbox and develop long-term relationships with them. It also allows you to promote special promotions and events that can draw attention from potential customers.

To keep your email subscribers interested, you need to offer something that makes them feel unique and valued. Adding personalization is a great way to do this. This can help your emails stand out from the millions of generic emails that are sent each day.

To maximize the effectiveness of your email campaigns, use a responsive layout that is compatible with desktop and mobile devices. Use an inverted pyramid design with the most important information at the top, followed by a narrower text section, and a call to action at the bottom. This makes it easier for readers to scan your emails and understand the content quickly.

It Increases Customer Satisfaction

Businesses that provide excellent customer service through email marketing can help their customers feel valued and build long-term loyalty. This can lead to increased sales and brand reputation over time.

In addition, businesses can use email to send personalized content to their audience based on their preferences and behaviors. This includes product recommendations, special promotions and helpful tips and advice. Additionally, businesses can also use email to communicate with their audience about specific issues such as resolving a problem or addressing a complaint.

Businesses can also use email to promote their social media channels, encourage subscribers to follow their business on these platforms and create an overall seamless experience for their audience. Unlike other social media platforms, email marketing allows businesses to own their contact list and manage it effectively, making it a highly efficient way to interact with customers. This is particularly important for businesses that are trying to reach a large and diverse audience.

It Increases Customer Loyalty

Email marketing campaigns can help to build customer loyalty for your business. When customers receive emails that are tailored to their specific needs, they feel valued and may develop a strong emotional connection with the brand. This type of personalization can help to create loyalty and advocacy, which is important for eCommerce success.

Many companies put a lot of time into acquiring new customers, but it is equally important to focus on nurturing existing ones. This can be done through email marketing campaigns that encourage repeat purchases and renewals, or by sending re-engagement emails to inactive customers.

These types of email campaigns often include surveys to ask for feedback from your customers, which can be used to improve the products or services that you offer. Alternatively, they can include a special offer for current customers to make them feel appreciated and wanted, which will increase loyalty and retention. Hiring a professional marketing company to manage your email marketing campaigns can also help to ensure that your emails are effective and are being delivered to the right people.

Contact Us

Are you looking for help with your email marketing? Vertex Visibility can help! We have a team of experienced email marketing experts who can help you create and execute an email marketing strategy that will help you grow your customer base and increase sales.

We offer a wide range of email marketing management services, including:

  • Email list building
  • Email campaign management
  • Email analytics
  • Email deliverability

We can help you with any aspect of your email marketing, from creating a welcome email to managing your email opt-out list.

To learn more about our email marketing management services or to schedule a consultation, contact us today.